CallTower Status

All Systems Operational

About This Site

Welcome to CallTower's home for real-time system status updates. Here you will find a current and historical data on system performance.

Cisco Unified Communications Operational
Cisco Voice Operational
Cisco Jabber Operational
VoiceCube Operational
Attendant Console Operational
Cisco Webex Calling Operational
CT Text Operational
CT Cloud Operational
CT Cloud SIP Operational
CT Cloud Voice Operational
Attendant Console Operational
CT Cloud Meeting Operational
Microsoft Operational
Microsoft 365 Operational
Microsoft Teams - Direct Routing Operational
Microsoft Operator Connect Operational
CT Text Operational
Contact Center Operational
Clarity Connect Operational
Five9 Operational
Intermedia Operational
Cisco Webex Contact Center Operational
Solgari Operational
Global SIP Trunk Operational
Hosted Cloud Based PBX Operational
Zoom Operational
CallTower Connect Operational
Fax Operational
CT Cloud Fax Operational
Concord E-Fax Operational
Concord ATA Fax Operational
eComFax Operational
Skype for Business Operational
Skype for Business - Voice Operational
Instant Messenger and Presence Operational
Attendant Console Operational
WFM (Alvaria) Operational
Talk Desk Operational
Genesys Cloud Operational
Genesys Cloud (US East) Operational
Genesys Cloud (US West) Operational
Genesys Cloud (Canada) Operational
Genesys Cloud (FedRAMP) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance May 15, 2026 22:00 - May 16, 2026 04:00 MDT

Cisco:
- Update mra.ct450.com and mra-02.ct450.com latest release
***Possible Impact: Cisco Edge Phones: CallTower will be loading a Public Certificate to all Edge servers for mra.ct450.com and mra02.ct450.com . Phones are expected to be down for no more than a few minutes and should connect as usual once servers are restarted.

Outage: No

Webex:
- car1.lon & car1.fra cleanup
***Possible Impact: Webex customers may experience brief interruption of active calls when changes are made

Outage: No

Fax:
- MasterFax - Isolate MP202B traffic
***Possible Impact: Some MasterFax ATAs may experience a brief interruption as devices reconnect to our Fax Servers during the Maintenance Window

Outage: Yes

ATL Meta Customers:
- ATL Meta - May 2026 maintenance
***Possible Impact: New calls may fail to setup while services are failed over during maintenance. Calls in progress will not be affected. Downtime will be 30 seconds or less.

Outage: Yes

CT Cloud Communicator:
- CT Cloud Communicator Mobile 3.21.61
***Possible Impact: CT Cloud Communicator Mobile users will be forced to upgrade to v3.21.61 to continue using the application.

As a reminder, users currently using CTCC mobile pre-3.21.61 must perform a one-time manual upgrade, or in-app upgrades will fail. Additional information about this is available in uc.solutions.

Outage: No

Posted on May 08, 2026 - 09:22 MDT
May 14, 2026

No incidents reported today.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.