Skype for Business
***Possible Impact: Clients may experience brief connectivity disconnects while CallTower Engineers update the CU on Pool 01.
***Possible Impact: Clients may experience brief connectivity disconnects while CallTower Engineers replace 1 core switch in the Saint Louis data center.

Microsoft Teams – Direct Routing
***Possible Impact: Clients may experience brief connectivity disconnects while CallTower Engineers replace 1 core switch in the Saint Louis data center.

Cisco
***Possible Impact: CallTower will be adding a new server to the Cisco CUCM Clusters. End user phones will reboot when in an idle state to capture the new server addresses
***Possible Impact: Clients may experience brief connectivity disconnects while CallTower Engineers replace 1 core switch in the Saint Louis data center.

3CX
***Possible Impact: Services will be intermittently unavailable during the maintenance window while CallTower Engineers migrate servers from STL to DAL

Fax Platforms:
***Possible Impact: MasterFax - fax services will be intermittently unavailable during the Maintenance Window while server maintenance is performed.
***Possible Impact: CT Cloud Fax - fax services will be intermittently unavailable during the Maintenance Window while server maintenance is performed.
Posted on Sep 16, 11:40 MDT

CT Cloud Voice:
***Possible Impact: CT Cloud Communicator services will be temporarily unavailable during the entire maintenance window while servers are rebooted to perform upgrades. Downtime for any given outage will be 15 minutes or less.
***Possible Impact: Clients may experience brief connectivity disconnects while CallTower Engineers replace 1 core switch in the Saint Louis data center.
Posted on Sep 16, 11:42 MDT