CallTower Status
All Systems Operational

About This Site

Welcome to CallTower's home for real-time system status updates. Here you will find a current and historical data on system performance.

Cisco Unified Communications Operational
Cisco Voice Operational
Cisco Jabber ? Operational
VoiceCube Operational
Attendant Console Operational
Skype for Business Operational
Skype for Business - Voice ? Operational
Instant Messenger and Presence Operational
Attendant Console Operational
CT Cloud Operational
CT Cloud SIP ? Operational
CT Cloud Voice ? Operational
Attendant Console Operational
CT Cloud Fax Operational
Contact Center Operational
Clarity Connect Operational
Five9 Operational
Telax Operational
Microsoft O365 Operational
Microsoft Teams - Direct Routing Operational
Conferencing Operational
CT Cloud Meeting Operational
Adobe Connect Operational
iMeet Operational
ON Demand Audio Conferencing Operational
CallTower Connect Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Sep 18, 22:00 - Sep 19, 04:00 MDT
Skype for Business
***Possible Impact: Clients may experience brief connectivity disconnects while CallTower Engineers update the CU on Pool 01.
***Possible Impact: Clients may experience brief connectivity disconnects while CallTower Engineers replace 1 core switch in the Saint Louis data center.

Microsoft Teams – Direct Routing
***Possible Impact: Clients may experience brief connectivity disconnects while CallTower Engineers replace 1 core switch in the Saint Louis data center.

Cisco
***Possible Impact: CallTower will be adding a new server to the Cisco CUCM Clusters. End user phones will reboot when in an idle state to capture the new server addresses
***Possible Impact: Clients may experience brief connectivity disconnects while CallTower Engineers replace 1 core switch in the Saint Louis data center.

3CX
***Possible Impact: Services will be intermittently unavailable during the maintenance window while CallTower Engineers migrate servers from STL to DAL

Fax Platforms:
***Possible Impact: MasterFax - fax services will be intermittently unavailable during the Maintenance Window while server maintenance is performed.
***Possible Impact: CT Cloud Fax - fax services will be intermittently unavailable during the Maintenance Window while server maintenance is performed.
Posted on Sep 16, 11:40 MDT
Scheduled Maintenance Sep 20, 21:00 - Sep 21, 03:00 MDT
CT Cloud Voice:
***Possible Impact: CT Cloud Communicator services will be temporarily unavailable during the entire maintenance window while servers are rebooted to perform upgrades. Downtime for any given outage will be 15 minutes or less.
***Possible Impact: Clients may experience brief connectivity disconnects while CallTower Engineers replace 1 core switch in the Saint Louis data center.
Posted on Sep 16, 11:42 MDT
Past Incidents
Sep 18, 2020

No incidents reported today.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

Sep 6, 2020

No incidents reported.

Sep 5, 2020

No incidents reported.

Sep 4, 2020

No incidents reported.