Scheduled Maintenance
Feb 20, 2026 21:00 - Feb 21, 2026 03:00 MST
ATL Data Center Core Switch Maintenance
Purpose: replace the main core switch in the ATl Data Center
Systems Affected:
Cisco Jabber
Cisco Voice
Impact: Cisco Jabber: Jabber clients may experience intermittent connectivity or login issues as servers are shutdown and failover to redundant data centers occurs.
Cisco phone registration: Cisco phones may temporarily unregister as they reregister with servers in redundant data centers.
Outage: No
MasterFax & CT Cloud Fax - General Server Maintenance
Purpose: Monthly server maintenance: remove old/stuck faxes, reboot servers
updating Wireshark
Systems Affected:
MasterFax
CT Cloud Fax
Impact: Customers will experience interruptions to both MasterFax and CT Cloud Fax services during the Maintenance Window
Outage: Yes
Update Jabber certificate for collaborate-atl.ct450.com
Purpose: Calltower will be upgrading the Edge servers for Jabber.
Systems Affected:
Cisco Jabber
Impact: Users will experience a connectivity loss with their Jabber Client/Services.
Outage: Yes
Posted on
Feb 13, 2026 - 10:22 MST
Scheduled Maintenance
Feb 22, 2026 20:00 - Feb 23, 2026 02:00 MST
CT Cloud Maintenance - February 2026
Purpose: Upgrade CHI/DAL Meta from 9.6.70 to 9.7.20
Systems Affected:
CT Cloud SIP
CT Cloud Voice
Impact: New calls may fail to setup while services are failed over during maintenance. Calls in progress will not be affected. Downtime will be 30 seconds or less.
Outage: Yes
NOAM Meta 9.7 upgrade
Purpose: Upgrade CHI/DAL Meta to 9.7.20 SU13 for security and stability improvements.
Systems Affected:
CT Cloud SIP
CT Cloud Voice
Impact: New calls may fail to setup while services are failed over during maintenance. Calls in progress will not be affected. Downtime will be 30 seconds or less.
Outage: Yes
Posted on
Feb 13, 2026 - 10:24 MST