Cisco Unified Communications:
***Possible Impact: Verba Voice Recording - Cisco calls may not record in Verba for a brief outage during the maintenance window while recording services restart.
***Possible Impact: Cisco Jabber - Server Reboots will occur. Customers will experience a brief loss in connectivity with their Jabber Client/Services during the maintenance window.

Skype for Business:
***Possible Impact: Skype for Business – The Skype for Business client may disconnect and then reconnect for brief periods during the maintenance window.
***Possible Impact: Verba Voice Recording – Skype for Business phone calls may not record in Verba for a brief outage during the maintenance window while recording services restart.
***Possible Impact: Polycom Phones – After the maintenance window has completed your phone will be queued for a firmware upgrade. This upgrade will automatically process during a period of inactivity for your phone and should not interrupt an active call.

CT Cloud Fax:
***Possible Impact: CT Cloud Fax - Customers fax services will be unavailable for a time during the Maintenance Window.
***Possible Impact: MasterFax - Customers fax services will be unavailable for a time during the Maintenance Window.
Posted on Dec 13, 15:39 MST

CT Cloud Voice:
***Possible Impact: CT Cloud Voice - Customers can expect that CommPortal, voicemail and CT Cloud Communicator will be unavailable at times during the maintenance window. Customers will be prompted to upgrade their existing Accession/CT Cloud Communicator client software after the maintenance window.
***Possible Impact: CT Cloud Voice & CT Cloud SIP - Services will be intermittently unavailable for customers during the entire maintenance window.
Posted on Dec 13, 15:40 MST