Completed -
The scheduled maintenance has been completed.
Sep 21, 10:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 09:01 MDT
Scheduled -
Purpose: Patching and preventative maintenance on multiple systems. Systems Affected:
SIP: -Sansay AU & HK CLZ Implementation & Testing ***Possible Impact: SIP Trunk customers that are redundantly peered to multiple OneStream Networks gateways/SBCs for fail-over will not experience any impact. Customers peered only to OneStream Networks New York Data Center may experience an outage of up to 180 minutes during the stated maintenance window.
Sep 14, 14:43 MDT
Completed -
The scheduled maintenance has been completed.
Sep 19, 04:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 22:00 MDT
Scheduled -
Purpose: Patching and preventative maintenance on multiple systems. Systems Affected:
All Platforms: -ATL Meta - Upgrade to 9.5.40 ***Possible Impact: ATL Meta customers will experience intermittent outages to call processing while servers are rebooted for upgrades. Downtime will be 5 minutes or less.
Sep 12, 15:49 MDT
Completed -
The scheduled maintenance has been completed.
Sep 18, 23:30 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 22:00 MDT
Scheduled -
Purpose: Patching and preventative maintenance on multiple systems. Systems Affected:
SIP: -Sansay LA HA Implementation ***Possible Impact: SIP Trunk customers that are redundantly peered to multiple OneStream Networks gateways/SBCs for fail-over will not experience any impact. Customers peered only to OneStream Networks Los Angeles Data Center may experience an outage of up to 180 minutes during the stated maintenance window.
Sep 14, 14:45 MDT
Completed -
The scheduled maintenance has been completed.
Sep 17, 04:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 22:00 MDT
Scheduled -
Purpose: Patching and preventative maintenance on multiple systems. Systems Affected:
All Platforms: -Infrastructure - UK Data Center Cleanup ***Possible Impact: *UK SIP trunk customers will experience intermittent outages to call processing during maintenance window. *UK Versa SDWan customers will experience intermittent outages to SDWan functionality during maintenance window. -Reboot International CUBEs 69.54.75.225 and 206.80.70.198 ***Possible Impact: International calls may get disconnected.
CT Cloud Voice: -CT Cloud Voice - Algo Paging Adapter EPP Update ***Possible Impact: Algo 8186, 8188, and 8301 paging devices will have limited functionality during the Maintenance Window. During this period, the impacted paging devices will perform incremental firmware upgrades, which may take 1-2 hours in total to complete. It is important that these devices are not unplugged or rebooted during this process.
Cisco: -Upgrade Imagicle Servers to "Summer 2022" update ***Possible Impact: *Cisco Jabber Directory - Jabber Directory server is being upgraded to the most current load. It is possible that Directory services for Jabber (Looking up a new user) will not be available at this time.
Fax Solutions: -Migrate L00ATLFBP01 to ATLVMCL03 ***Possible Impact: Fax services will be unavailable from 10:00 PM MT until 2:00 AM MT. Customers will not be able to send or receive faxes during this time.
Sep 12, 15:50 MDT