CallTower Status
All Systems Operational

About This Site

Welcome to CallTower's home for real-time system status updates. Here you will find a current and historical data on system performance.

Cisco Unified Communications Operational
Cisco Voice Operational
Cisco Jabber ? Operational
VoiceCube Operational
Attendant Console Operational
Skype for Business Operational
Skype for Business - Voice ? Operational
Instant Messenger and Presence Operational
Attendant Console Operational
CT Cloud Operational
CT Cloud SIP ? Operational
CT Cloud Voice ? Operational
Attendant Console Operational
CT Cloud Fax Operational
Contact Center Operational
Clarity Connect Operational
Five9 Operational
Telax Operational
Microsoft 365 Operational
Microsoft Teams - Direct Routing Operational
Conferencing Operational
CT Cloud Meeting Operational
Adobe Connect Operational
iMeet Operational
ON Demand Audio Conferencing Operational
CallTower Connect Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Sep 19, 21:00 - Sep 20, 03:00 MDT
Purpose: Patching and preventative maintenance on multiple systems
Systems Affected:

CT Cloud Voice:
***Possible Impact: CallTower Engineers will be updating the Feature Access Codes (FAC) for call forwarding and do not disturb. Customers will need to utilize the new FACs as outlined via https://www.uc.solutions/CT_Cloud/HPBX/CT_Cloud_Voice%3A_Phone_Feature_Access_Codes.
Posted on Sep 13, 13:25 MDT
Past Incidents
Sep 19, 2021

No incidents reported today.

Sep 18, 2021
Completed - The scheduled maintenance has been completed.
Sep 18, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 22:02 MDT
Scheduled - Purpose: Patching and preventative maintenance on multiple systems.
Systems Affected:
Cisco:
***Possible Impact: Cisco Call Manager - Server Reboots will occur. Customers may experience a brief loss in connectivity with their phone periodically throughout the entire window.

Fax Platforms:
***Possible Impact: CT Cloud Fax - fax services will be intermittently unavailable during the Maintenance Window while server maintenance is performed.

CT Cloud Voice:
***Possible Impact: Voice Operator Panel (VOP) users may notice an update has been applied to their VOP Client.
Sep 13, 13:24 MDT
Sep 17, 2021
Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.