CallTower Status
All Systems Operational

About This Site

Welcome to CallTower's home for real-time system status updates. Here you will find a current and historical data on system performance.

Cisco Unified Communications Operational
Cisco Voice Operational
Cisco Jabber ? Operational
VoiceCube Operational
Attendant Console Operational
Skype for Business Operational
Skype for Business - Voice ? Operational
Instant Messenger and Presence Operational
Attendant Console Operational
CT Cloud Operational
CT Cloud SIP ? Operational
CT Cloud Voice ? Operational
Attendant Console Operational
CT Cloud Fax Operational
Contact Center Operational
Clarity Connect Operational
Five9 Operational
Telax Operational
Microsoft O365/Teams Operational
Microsoft Teams - Direct Routing Operational
Conferencing Operational
CT Cloud Meeting Operational
Adobe Connect Operational
iMeet Operational
ON Demand Audio Conferencing Operational
CallTower Connect Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Dec 20, 22:00 - Dec 21, 04:00 MST
Cisco Unified Communications:
***Possible Impact: Verba Voice Recording - Cisco calls may not record in Verba for a brief outage during the maintenance window while recording services restart.
***Possible Impact: Cisco Jabber - Server Reboots will occur. Customers will experience a brief loss in connectivity with their Jabber Client/Services during the maintenance window.

Skype for Business:
***Possible Impact: Skype for Business – The Skype for Business client may disconnect and then reconnect for brief periods during the maintenance window.
***Possible Impact: Verba Voice Recording – Skype for Business phone calls may not record in Verba for a brief outage during the maintenance window while recording services restart.
***Possible Impact: Polycom Phones – After the maintenance window has completed your phone will be queued for a firmware upgrade. This upgrade will automatically process during a period of inactivity for your phone and should not interrupt an active call.

CT Cloud Fax:
***Possible Impact: CT Cloud Fax - Customers fax services will be unavailable for a time during the Maintenance Window.
***Possible Impact: MasterFax - Customers fax services will be unavailable for a time during the Maintenance Window.
Posted on Dec 13, 15:39 MST
Scheduled Maintenance Dec 22, 21:00 - Dec 23, 01:00 MST
CT Cloud Voice:
***Possible Impact: CT Cloud Voice - Customers can expect that CommPortal, voicemail and CT Cloud Communicator will be unavailable at times during the maintenance window. Customers will be prompted to upgrade their existing Accession/CT Cloud Communicator client software after the maintenance window.
***Possible Impact: CT Cloud Voice & CT Cloud SIP - Services will be intermittently unavailable for customers during the entire maintenance window.
Posted on Dec 13, 15:40 MST
Past Incidents
Dec 14, 2019

No incidents reported today.

Dec 13, 2019

No incidents reported.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.