CallTower Status

All Systems Operational

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Welcome to CallTower's home for real-time system status updates. Here you will find a current and historical data on system performance.

Cisco Unified Communications Operational
Cisco Voice Operational
Cisco Jabber ? Operational
VoiceCube Operational
Attendant Console Operational
Cisco Webex Calling Operational
CT Text Operational
CT Cloud Operational
CT Cloud SIP ? Operational
CT Cloud Voice ? Operational
Attendant Console Operational
CT Cloud Meeting Operational
Microsoft Operational
Microsoft 365 Operational
Microsoft Teams - Direct Routing Operational
Microsoft Operator Connect Operational
CT Text Operational
Contact Center Operational
Clarity Connect Operational
Five9 Operational
Intermedia Operational
Cisco Webex Contact Center Operational
Solgari Operational
Global SIP Trunk Operational
Hosted Cloud Based PBX Operational
Zoom Operational
CallTower Connect Operational
Fax Operational
CT Cloud Fax Operational
Concord E-Fax Operational
Concord ATA Fax Operational
eComFax Operational
Skype for Business Operational
Skype for Business - Voice ? Operational
Instant Messenger and Presence Operational
Attendant Console Operational
WFM (Alvaria) Operational
Talk Desk Operational
Genesys Cloud Operational
Genesys Cloud (US East) Operational
Genesys Cloud (US West) Operational
Genesys Cloud (Canada) Operational
Genesys Cloud (FedRAMP) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SCHEDULED MAINTENANCE Jun 20, 2025 22:00 - Jun 21, 2025 04:00 MDT

Expressway HCS and Jabber 15.3.3 upgrades

***Title:
Expressway HCS and Jabber 15.3.3 upgrades

Purpose: Upgrade to 15.3.3 for security patches and fixes

Cisco Unified Communications:

***Possible impact: Cisco HCS and Jabber, Customer may experience their client, and phones unregister and reregister as servers are being upgraded and rebooted. Users will have to sign back in to the client after upgrade is complete
***Outage
No
Posted on Jun 13, 2025 - 12:54 MDT

Emergency Maintenance Jun 20, 2025 22:00 - Jun 21, 2025 04:00 MDT

Upgrade software on core network switches in Los Angeles

***Title:
Upgrade software on core network switches in Los Angeles

Purpose: To implement bug fixes and security updates.

Global Sip trunk:

***Possible impact: During the upgrade there will be a short interruption in service as the new software is loaded and the switches reboot. This interruption should last about 15 minutes.

***Outage
Yes
Posted on Jun 16, 2025 - 13:31 MDT
Jun 19, 2025

No incidents reported today.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

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