CallTower Status
All Systems Operational

About This Site

Welcome to CallTower's home for real-time system status updates. Here you will find a current and historical data on system performance.

Cisco Unified Communications Operational
Cisco Voice Operational
Cisco Jabber ? Operational
VoiceCube Operational
Attendant Console Operational
Cisco Webex Calling Operational
Skype for Business Operational
Skype for Business - Voice ? Operational
Instant Messenger and Presence Operational
Attendant Console Operational
CT Cloud Operational
CT Cloud SIP ? Operational
CT Cloud Voice ? Operational
Attendant Console Operational
Contact Center Operational
Clarity Connect Operational
Five9 Operational
Telax Operational
Cisco Webex Contact Center Operational
Microsoft 365 Operational
Microsoft Teams - Direct Routing Operational
Conferencing Operational
CT Cloud Meeting Operational
Adobe Connect Operational
iMeet Operational
ON Demand Audio Conferencing Operational
CallTower Connect Operational
Global SIP Trunk Operational
Hosted Cloud Based PBX Operational
Fax Operational
CT Cloud Fax Operational
Concord E-Fax Operational
Concord ATA Fax Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 29, 2023

No incidents reported today.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023
Completed - The scheduled maintenance has been completed.
Jan 23, 03:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 21:00 MST
Scheduled - Purpose: Patching and preventative maintenance on multiple systems.
Systems Affected:

CT Cloud Voice:
- CT Cloud Recording - January 2023 Update
***Possible Impact: Recording portal will be unavailable while servers are rebooted for update. Downtime will be 15 minutes or less.

-CT Cloud - January 2023 Update
***Possible Impact: CT Cloud SIP and Voice customers may be unable to send/receive calls while servers are rebooted for a required upgrade. Downtime will be 30 seconds or less.

Jan 14, 09:59 MST
Jan 22, 2023
Jan 21, 2023
Completed - The scheduled maintenance has been completed.
Jan 21, 04:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 22:00 MST
Scheduled - Purpose: Patching and preventative maintenance on multiple systems.
Systems Affected:

Cisco:
- Reboot CUCM 10.5 and HCS (12.5) Clusters
***Possible Impact: Cisco Call Manager - Server Reboots will occur. Customers may experience a brief loss in connectivity with their phone periodically throughout the entire window.

Master Fax:
- Master Fax – Security Update, SQL Express to Full SQL migration, and Port License Update
***Possible Impact: Customers will experience that their Fax services will be unavailable for a time during the Maintenance Window.

Jan 14, 10:01 MST
Jan 20, 2023
Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.