CallTower Status
All Systems Operational

About This Site

Welcome to CallTower's home for real-time system status updates. Here you will find a current and historical data on system performance.

Cisco Unified Communications Operational
Cisco Voice Operational
Cisco Jabber ? Operational
VoiceCube Operational
Attendant Console Operational
Cisco Webex Calling Operational
CT Cloud Operational
CT Cloud SIP ? Operational
CT Cloud Voice ? Operational
Attendant Console Operational
CT Cloud Meeting Operational
Microsoft Operational
Microsoft 365 Operational
Microsoft Teams - Direct Routing Operational
Microsoft Operator Connect Operational
CT Text Operational
Contact Center Operational
Clarity Connect Operational
Five9 Operational
Intermedia Operational
Cisco Webex Contact Center Operational
Global SIP Trunk Operational
Hosted Cloud Based PBX Operational
Zoom Operational
CallTower Connect Operational
Fax Operational
CT Cloud Fax Operational
Concord E-Fax Operational
Concord ATA Fax Operational
eComFax Operational
Skype for Business Operational
Skype for Business - Voice ? Operational
Instant Messenger and Presence Operational
Attendant Console Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 26, 2024

No incidents reported today.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024
Completed - The scheduled maintenance has been completed.
Feb 17, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 22:00 MST
Scheduled - Purpose: Patching and preventative maintenance on multiple systems.

Systems Affected:

CT Cloud Voice:

CT Cloud Voice - Remove Yealink T56A and T58V management from EPPs
***Possible Impact: Customers using these devices will no longer be able to provision them using the Phone Profile Editor.

CT Cloud Voice - Grandstream Ht8xx EPP Update
***Possible Impact: Users may see their Grandstream HT801, HT801m HT812, HT814, HT818 update firmware during the Maintenance Window.


Fax:

MasterFax & CT Cloud Fax - General Server Maintenance
***Possible Impact: Customers will experience interruptions to both MasterFax and CT Cloud Fax services during the Maintenance Window.


Cisco:

Cisco Edge Phones - mra.ct450.com Certificate and Security Update
***Possible Impact: Calltower will be loading a Public Certificate as well as the latest version of Expressway to all Edge servers for mra.ct450.com . Phones are expected to have some downtime during the Maintenance Window. Phones will connect as usual once servers are restarted.

Cisco Jabber - Upgrade collaborate-atl.ct450.com to 14.3.3
***Possible Impact: An upgrade will be made to the Expressway servers for collaborate-atl.ct450.com. It is possible that Users may experience a brief loss in connectivity with their Jabber Client/Services.

Feb 9, 09:47 MST
Feb 16, 2024
Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.