CallTower Status
All Systems Operational

About This Site

Welcome to CallTower's home for real-time system status updates. Here you will find a current and historical data on system performance.

Cisco Unified Communications Operational
Cisco Voice Operational
Cisco Jabber ? Operational
VoiceCube Operational
Attendant Console Operational
Skype for Business Operational
Skype for Business - Voice ? Operational
Instant Messenger and Presence Operational
Attendant Console Operational
CT Cloud Operational
CT Cloud SIP ? Operational
CT Cloud Voice ? Operational
Attendant Console Operational
CT Cloud Fax Operational
Contact Center Operational
Clarity Connect Operational
Five9 Operational
Telax Operational
Microsoft 365 Operational
Microsoft Teams - Direct Routing Operational
Conferencing Operational
CT Cloud Meeting Operational
Adobe Connect Operational
iMeet Operational
ON Demand Audio Conferencing Operational
CallTower Connect Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 21, 2020

No incidents reported today.

Oct 20, 2020

No incidents reported.

Oct 19, 2020
Completed - The scheduled maintenance has been completed.
Oct 19, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 22:00 MDT
Scheduled - Purpose: Patching and preventative maintenance on multiple systems.
Systems Affected:

CT Cloud Voice:
-CT Cloud Voice – Update APNS Certificate
***Possible Impact: iOS customers using MaX UC instead of CallTower’s branded application, CT Cloud Communicator, will be logged out of MaX UC, and will be forced to log back in
Oct 14, 15:56 MDT
Oct 18, 2020
Oct 17, 2020
Completed - The scheduled maintenance has been completed.
Oct 17, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 22:02 MDT
Scheduled - Purpose: Patching and preventative maintenance on multiple systems. 

Systems Affected:



3CX:

-3CX – Performing updates

***Possible Impact: 3CX- There will be a brief outage while the server reboots




Cisco:

- Cisco – SLC DST Router Failover and Upgrade

***Possible Impact: Possible connectivity interruptions





Skype for Business:

- Skype - Pool 1 Moves

***Possible Impact: Skype for Business – End users will experience the skype client and desk phones logging out and back in. Any formal response groups will need to be signed back into.



- Skype – SLC DST Router Failover and Upgrade

***Possible Impact: Possible connectivity interruptions




CT Cloud Fax:

- CT Cloud Fax – General Server Maintenance

***Possible Impact: Customers will experience their fax services being unavailable for a time during the maintenance window



MasterFax:

- MasterFax – General Server Maintenance

***Possible Impact: Customers will experience their fax services being unavailable for a time during the maintenance window
Oct 14, 15:54 MDT
Oct 16, 2020
Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.