CallTower Status
All Systems Operational

About This Site

Welcome to CallTower's home for real-time system status updates. Here you will find a current and historical data on system performance.

Cisco Unified Communications Operational
Cisco Voice Operational
Cisco Jabber ? Operational
VoiceCube Operational
Attendant Console Operational
Skype for Business Operational
Skype for Business - Voice ? Operational
Instant Messenger and Presence Operational
Attendant Console Operational
CT Cloud Operational
CT Cloud SIP ? Operational
CT Cloud Voice ? Operational
Attendant Console Operational
CT Cloud Fax Operational
Contact Center Operational
Clarity Connect Operational
Five9 Operational
Telax Operational
Microsoft O365 Operational
Microsoft Teams - Direct Routing Operational
Conferencing Operational
CT Cloud Meeting Operational
Adobe Connect Operational
iMeet Operational
ON Demand Audio Conferencing Operational
CallTower Connect Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 13, 2020

No incidents reported today.

Aug 12, 2020

No incidents reported.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020
Resolved - Mitigation steps have been completed and CallTower engineers are seeing services normalize and users begin to reconnect. Customers may need to restart their Skype for Business Client to fully restore services. CallTower will continue to validate with customers to ensure services have normalized.

If you are still experiencing any issues, please contact CallTower Support at support@calltower.com.
Aug 7, 09:42 MDT
Update - CallTower engineers are working with a vendor to correct an issue with certificates. Those certificates are being reloaded and services are expected to normalize within the next 15 minutes. CallTower will validate with customers to ensure services have normalized and provide a confirmation in follow up message at approximately 9:30 AM MST.

If you are experiencing any of these issues, please contact CallTower Support at support@calltower.com.
Aug 7, 09:07 MDT
Identified - CallTower engineers have identified the issue and are working to implement a fix to restore services. Our next update will be at approximately 9 am MST.

If you are experiencing any of these issues, please contact CallTower Support at support@calltower.com.
Aug 7, 08:32 MDT
Update - CallTower engineers are diligently working on identifying the root-cause of the issue that is preventing users from logging into Skype for Business (SfB). This issue is only impacting a single SfB pool and limited number of SfB users are affected. Our next update will be at approximately 8:30 am MST.

If you are experiencing any of these issues, please contact CallTower Support at support@calltower.com.
Aug 7, 08:00 MDT
Investigating - CallTower engineers have identified an issue with users unable to log into Skype for Business. This issue appears to be isolated to a single Skype for Business pool and is not affecting all users.
Aug 7, 07:19 MDT
Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.