Scheduled Maintenance
Scheduled Maintenance Report for CallTower
Completed
The scheduled maintenance has been completed.
Posted about 2 months ago. Jul 20, 2019 - 04:00 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted about 2 months ago. Jul 19, 2019 - 22:01 MDT
Scheduled
Purpose: Patching and preventative maintenance on multiple systems.
Systems Affected:

Master Fax:
-MasterFax - General Maintenance
***Possible Impact: MasterFax - Fax services will be unavailable at times during the Maintenance Window.


CT Cloud Fax:
- CT Cloud Fax- Sever replacement/upgrade
***Possible Impact: CT Cloud Fax - Fax services will be unavailable during portions of the Maintenance Window.


Skype for Business:
- Device Firmware Updates for Individual Vendor Application ID's
***Possible Impact: Skype for Business - Polycom & Yealink Customers will experience their Physical phones rebooting during or after the firmware updates as part of this Maintenance Window.
See this Link for additional Information regarding hardware phone provisioning server firmware updates:
https://www.uc.solutions/Skype_for_Business/Phones/Phone_Setup/Firmware_Updates_for_Continued_Sign_in_to_Office_365_%2F%2F%2F%2F_SfB_Certified_IP_Phones


Cisco Jabber:
- Cisco/CUPS - Reboot CUPs on Clusters 0, 1, 2, 4, 7, and 10
***Possible Impact: Cisco Jabber - Customers will experience a brief loss in connectivity with their Jabber Client/Services.
Posted 2 months ago. Jul 12, 2019 - 14:34 MDT
This scheduled maintenance affected: Skype for Business (Skype for Business - Voice), Cisco Unified Communications (Cisco Jabber), and CT Cloud (CT Cloud Fax).