Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 25, 2026 - 22:00 MST
Scheduled
CT Cloud Voice - January 2026 maintenance
Purpose: Renew APNS certs for AMS, EAS and Perimeta
Systems Affected: CT Cloud Voice
Impact: Users with CT Cloud Communicator for iOS will need to log back into the application
Outage: Yes
CT Cloud Communicator - Mandatory update to v3.21.60 Purpose: This version removes CT Cloud Meeting, which has been decommissioned (and no longer functions) 2. Security updates and bug fixes
Systems Affected: CT Cloud Voice
Impact: Users with CT Cloud Communicator will be forced to upgrade to v3.21.60.
Desktop users will be notified in-app if they are not already using v3.21.60 and forced to upgrade to v3.21.60 before they can continue using the app.
***Mac OS users: If CTCC hangs or freezes after update, follow these steps: 1. Uninstall the app from Applications 2. Open Finder and navigate to Go -> Go to folder -> type "~/Library/ApplicationSupport and press go. Remove anything with "CT Cloud" in the name. 3. Open Finder and navigate to Go -> Go to folder -> type "~/Library/Caches and press go. Remove anything with "CT Cloud" in the name. 4. Install CTCC 3.21.60 from CommPortal
Mobile users can check and update their current version in the respective app store on their phone. These users will be prompted and forced to upgrade to v3.21.60 before they can continue using the app.
Outage: No
Posted Jan 16, 2026 - 10:20 MST
This scheduled maintenance affected: CT Cloud (CT Cloud Voice).