OUT OF CYCLE MAINTENANCE

Scheduled for Aug 16, 22:00 - 23:00 MDT

Scheduled

CT Cloud Voice - Renew legacy SSL certs

Purpose: Renew legacy certs:

- userchat.appiaservices.com (SMS for CT Cloud Voice)
- userportal.appiaservices.com (Legacy CommPortal)

Systems Affected:
CT Cloud Voice users with SMS
Impact: - Users may need to log back into CT Cloud Communicator. Downtime will be 5 minutes or less while the new certificate is loaded.

Outage: Yes

We apologize for the short notice.

Posted Aug 14, 2026 - 09:28 MDT

This scheduled maintenance affects: CT Cloud (CT Cloud Voice).