Out-Of-Cycle Maintenance

Scheduled for Feb 10, 22:00 MST  -  Feb 11, 01:00 MST

Scheduled

CallTower US Layer 2 migration

Purpose: Migrating connections for Five9 endpoints.

Systems Affected:
Five9

Impact: Services will be hard down as we migrate from old to new circuits; during failover testing users may experience intermittent issues.

Outage: Yes
Posted Feb 09, 2026 - 16:03 MST
This scheduled maintenance affects: Contact Center (Five9).