Out-Of-Cycle Maintenance

Scheduled Maintenance Report for CallTower

Completed

The scheduled maintenance has been completed.
Posted Mar 24, 2025 - 21:00 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 24, 2025 - 17:00 MDT

Scheduled

Purpose: Patching and preventative maintenance on multiple systems.
Systems Affected:

Cisco Webex, Microsoft Operator Connect, CT Cloud Sip:
-Emergency maintenance - Replace core datacenter switch in Frankfurt datacenter
***Possible Impact: Customers may experience connectivity issues to services in our Frankfurt datacenter for the duration of the maintenance.
Posted Mar 24, 2025 - 11:15 MDT
This scheduled maintenance affected: CT Cloud (CT Cloud SIP), Microsoft (Microsoft Teams - Direct Routing, Microsoft Operator Connect), and Contact Center (Cisco Webex Contact Center).
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