Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 15, 2023 - 22:00 MST
Scheduled
Purpose: Patching and preventative maintenance on multiple systems. Systems Affected:
CT Cloud Voice: -CT Cloud Voice - Grandstream Ht8xx EPP Update ***Possible Impact: Users may see their Grandstream HT801, HT801m HT812, HT814, HT818 update firmware during the Maintenance Window. -CT Cloud Voice - Remove Yealink T56A and T58V management from EPPs ***Possible Impact: Customers using these devices will no longer be able to provision them using the Phone Profile Editor.
All Platforms: -Chicago Firewall upgrade ***Possible Impact: Connectivity to CT Cloud portals with be disrupted. -Routing maintenance in Los Angeles ***Possible Impact: Brief interruptions in services out of the Los Angeles datacenter during maintenance.
Posted Dec 08, 2023 - 16:58 MST
This scheduled maintenance affected: Skype for Business (Skype for Business - Voice, Instant Messenger and Presence, Attendant Console), Contact Center (Clarity Connect, Five9, Intermedia, Cisco Webex Contact Center), Microsoft (Microsoft 365, Microsoft Teams - Direct Routing, Microsoft Operator Connect, CT Text), Cisco Unified Communications (Cisco Voice, Cisco Jabber, VoiceCube, Attendant Console, Cisco Webex Calling), CT Cloud (CT Cloud SIP, CT Cloud Voice, Attendant Console, CT Cloud Meeting), and Global SIP Trunk, Hosted Cloud Based PBX, Zoom, CallTower Connect.