CT Text Maintenance
Scheduled Maintenance Report for CallTower
Completed
The scheduled maintenance has been completed.
Posted Mar 02, 2024 - 03:00 MST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 02, 2024 - 00:00 MST
Scheduled
Systems Affected:

CT Text:
- The Vendor, Yakchat, will be implementing an infrastructure update to ensure reliability and security
***Potential Effect: This might impact the function of sending messages or cause sent messages to be received late. Users might have trouble signing in while the maintenance is happening. The effect should only last for 5-10 minutes at a time as different upgrades are done.
Vendor notification below:
We are reaching out to inform you of an upcoming scheduled maintenance window that is important to our continued support and service delivery. This upgrade is essential to enhance our infrastructure and ensure the reliability and security of the services we provide to you.

Maintenance Details:
Date: Saturday 2nd March 2024
Time: 7:00 AM to 10:00 AM GMT
Duration: 3 hours

We typically aim to provide ample notice for any service interruptions. However, this step is imperative to prevent any potential impact on our service quality and availability.

During this maintenance window, you may experience temporary disruptions in service. We understand the inconvenience this may cause and have taken steps to ensure the maintenance period is as brief as possible while still achieving our critical objectives.

What to Expect:
Temporary unavailability of some services during the maintenance window.
Service restoration immediately following the conclusion of the maintenance.

Preparation:
We recommend making any necessary arrangements to minimize the impact of this maintenance on your operations. This could include adjusting schedules, informing relevant stakeholders, and planning for any service unavailability during the specified time.

We appreciate your understanding and cooperation as we perform these critical upgrades to better serve you.

If you have any concerns or questions regarding this change, please do not hesitate to contact us.
Posted Mar 01, 2024 - 07:42 MST
This scheduled maintenance affected: Microsoft (CT Text).