Out of cycle maintenance in Chicago datacenter

Scheduled Maintenance Report for CallTower

Completed

The scheduled maintenance has been completed.

Posted Oct 11, 2025 - 02:00 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 10, 2025 - 21:00 MDT

Scheduled

Purpose: CallTower engineers will be performing some routing and maintenance in Chicago. All routing should continue to function as normal, but may cause brief service interruptions for some services.

Systems Affected:
- CT Cloud Voice
- CT Cloud
- Microsoft Teams
- Cisco hosted
- Cisco Webex

Impact: - There is a possibility of very brief interruptions lasting a couple seconds as some failovers are performed.

Posted Oct 10, 2025 - 09:41 MDT

This scheduled maintenance affected: Cisco Unified Communications (Cisco Voice, Cisco Webex Calling), CT Cloud (CT Cloud SIP, CT Cloud Voice), and Microsoft (Microsoft Teams - Direct Routing, Microsoft Operator Connect).