Scheduled Maintenance
Scheduled Maintenance Report for CallTower
Completed
The scheduled maintenance has been completed.
Posted Nov 16, 2024 - 04:00 MST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 15, 2024 - 22:00 MST
Scheduled
Purpose: Patching and preventative maintenance on multiple systems.
Systems Affected:

MasterFax & CT Cloud Fax:
-MasterFax & CT Cloud Fax - Outbound Routing Update
***Possible Impact: Customers will experience interruptions to both MasterFax and CT Cloud Fax services during the Maintenance Window

Global Sip:
-Masergy ADVA reset – NYC
***Possible Impact: Masergy MPLS customers in NYC will see a brief interruption of services while Masergy equipment is reset.

Cisco:
-Expressway Edge Upgrades
***Possible Impact: MRA registered phones and Jabber clients may unregister and reregister as servers are upgraded
Posted Nov 08, 2024 - 14:10 MST
This scheduled maintenance affected: Cisco Unified Communications (Cisco Voice, Cisco Jabber), Fax (CT Cloud Fax), and Global SIP Trunk.