Scheduled Maintenance

Scheduled Maintenance Report for CallTower

Completed

The scheduled maintenance has been completed.
Posted Sep 18, 2023 - 04:00 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 17, 2023 - 22:01 MDT

Scheduled

Purpose: Patching and preventative maintenance on multiple systems.
Systems Affected:

CT Cloud Voice:
-CT Cloud Communicator - September 2023 Update
***Possible Impact: Users will receive notification that a new version is available. CallTower recommends all users update to the latest version to receive up-to-date bug/security fixes and feature updates.
-ATL Meta - September 2023 Update
***Possible Impact: Customers on ATL Meta will experience downtime while servers are rebooted. Downtime will be 15 minutes or less.
-ATL Meta SBC Upgrade
***Possible Impact: Customers on ATL Meta will experience downtime while servers are rebooted. Downtime will be 15 minutes or less.
-CT Cloud Voice - CommPortal UI Refresh
***Possible Impact: CommPortal for CT Cloud Voice will be unavailable while changes are made. Downtime will be 15 minutes or less.
-ATL Meta SBC Upgrade
***Possible Impact: Customers on ATL Meta will experience downtime while servers are rebooted. Downtime will be 15 minutes or less.
Posted Sep 12, 2023 - 13:29 MDT
This scheduled maintenance affected: CT Cloud (CT Cloud SIP, CT Cloud Voice).