Scheduled Maintenance

Scheduled for Feb 20, 21:00 MST - Feb 21, 03:00 MST

Scheduled

ATL Data Center Core Switch Maintenance

Purpose: replace the main core switch in the ATl Data Center

Systems Affected:
Cisco Jabber
Cisco Voice

Impact: Cisco Jabber: Jabber clients may experience intermittent connectivity or login issues as servers are shutdown and failover to redundant data centers occurs.
Cisco phone registration: Cisco phones may temporarily unregister as they reregister with servers in redundant data centers.

Outage: No

MasterFax & CT Cloud Fax - General Server Maintenance

Purpose: Monthly server maintenance: remove old/stuck faxes, reboot servers
updating Wireshark

Systems Affected:
MasterFax
CT Cloud Fax

Impact: Customers will experience interruptions to both MasterFax and CT Cloud Fax services during the Maintenance Window

Outage: Yes

Update Jabber certificate for collaborate-atl.ct450.com

Purpose: Calltower will be upgrading the Edge servers for Jabber.

Systems Affected:
Cisco Jabber

Impact: Users will experience a connectivity loss with their Jabber Client/Services.

Outage: Yes

Posted Feb 13, 2026 - 10:22 MST

This scheduled maintenance affects: Cisco Unified Communications (Cisco Voice, Cisco Jabber) and Fax (CT Cloud Fax).