Out of Cycle Maintenance

Scheduled Maintenance Report for CallTower

Completed

The scheduled maintenance has been completed.
Posted May 29, 2025 - 02:00 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 28, 2025 - 21:00 MDT

Scheduled

border2.chi hardware update

***Title:
border2.chi hardware update
***Possible impact:
All Platforms
We will be installing new hardware into Chicago core routers. No impact is expected
***Outage
No
Posted May 23, 2025 - 16:01 MDT
This scheduled maintenance affected: Skype for Business (Skype for Business - Voice, Instant Messenger and Presence, Attendant Console), Contact Center (Clarity Connect, Five9, Intermedia, Cisco Webex Contact Center, Solgari), Microsoft (Microsoft 365, Microsoft Teams - Direct Routing, Microsoft Operator Connect, CT Text), Cisco Unified Communications (Cisco Voice, Cisco Jabber, VoiceCube, Attendant Console, Cisco Webex Calling, CT Text), CT Cloud (CT Cloud SIP, CT Cloud Voice, Attendant Console, CT Cloud Meeting), Fax (CT Cloud Fax, Concord E-Fax, Concord ATA Fax, eComFax), and Global SIP Trunk, Hosted Cloud Based PBX, Zoom, CallTower Connect, WFM (Alvaria), Talk Desk.