Scheduled Maintenance
Scheduled Maintenance Report for CallTower
Completed
The scheduled maintenance has been completed.
Posted Feb 22, 2020 - 04:00 MST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 21, 2020 - 22:00 MST
Scheduled
Cisco Unified Communications:
***Possible Impact: Cisco Call Manager/Phones Series 78XX and 88XX - Calltower will be loading a new Device Firmware for the 78XX devices as well as some 88XX devices from Cisco to CUCM. Your phone will re-register to the next server in the Server list. Calls in progress 'should' remain up until the call has ended. Phone will most likely re register multiple times during the MW time. This is expected behavior as it sets the new firmware load to your device.

***Possible Impact: Cisco Call Manager/Phones - Your phone will re-register to the next server in the Server list. Calls in progress 'should' remain up until the call has ended. Phone will most likely re register multiple times during the MW time. This is expected behavior.

Skype for Business:
***Possible Impact: Skype for Business - Users may experience disconnect/reconnect events.

***Possible Impact: Yealink T4xS Phones – After the maintenance window has completed your phone will be queued for a firmware upgrade. This upgrade will automatically process during a period of inactivity for your phone and should not interrupt an active call.

Fax Platforms:
***Possible Impact: MasterFax - Customers fax services will be unavailable for a time during the Maintenance Window.

***Possible Impact: CT Cloud Fax - Customers fax services will be unavailable for a time during the Maintenance Window.
Posted Feb 14, 2020 - 16:50 MST
This scheduled maintenance affected: Skype for Business (Skype for Business - Voice, Instant Messenger and Presence), Cisco Unified Communications (Cisco Voice), and CT Cloud (CT Cloud Fax).