Out-Of-Cycle Maintenance

Scheduled Maintenance Report for CallTower

Completed

The scheduled maintenance has been completed.
Posted Feb 12, 2026 - 19:00 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 12, 2026 - 16:00 MST

Scheduled

CallTower EMEA Layer 2 migration

Purpose: Migrating connections for Five9 endpoints.

Systems Affected:
Five9

Impact: Services will be hard down as we migrate from old to new circuits; during failover testing users may experience intermittent issues.

Outage: Yes
Posted Feb 09, 2026 - 16:04 MST
This scheduled maintenance affected: Contact Center (Five9).