Out-Of-Cycle Maintenance

Scheduled Maintenance Report for CallTower

Completed

The scheduled maintenance has been completed.
Posted Nov 02, 2025 - 21:15 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 02, 2025 - 21:00 MST

Scheduled

Purpose: Patching and preventative maintenance on multiple systems.
Systems Affected:

CT Cloud Voice, Microsoft, CT Cloud Fax, Intermedia, and Talk Desk:
-Emergency Maintenance
***Active calls will not be impacted. New calls initiated during the maintenance window may fail to connect, with downtime expected to be under 30 seconds.
Posted Oct 29, 2025 - 12:05 MDT
This scheduled maintenance affected: CT Cloud (CT Cloud SIP, CT Cloud Voice), Fax (CT Cloud Fax), Microsoft (Microsoft Teams - Direct Routing, Microsoft Operator Connect), Contact Center (Intermedia), and Talk Desk.