Scheduled Maintenance

Scheduled Maintenance Report for CallTower

Completed

The scheduled maintenance has been completed.

Posted Jul 19, 2025 - 04:00 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 18, 2025 - 22:00 MDT

Scheduled

Purpose: Patching and preventative maintenance on multiple systems.
Systems Affected:

Cisco:
-Expressway HCS and Jabber 15.3.3 upgrades
***Possible Impact: * Clients and phones will unregister and reregister as servers are upgraded and rebooted. Users will have to sign back in to the client after the upgrade is complete

-ATL Data Center Core Switch Maintenance
***Possible Impact: * The following environments and products could be affected:
Cisco Jabber: Jabber clients may experience intermittent connectivity or login issues as servers are shut down and failover to redundant data centers occurs.
Cisco phone registration: Cisco phones may temporarily unregister as they reregister with servers in redundant data centers.

Posted Jul 11, 2025 - 10:16 MDT

This scheduled maintenance affected: Cisco Unified Communications (Cisco Voice, Cisco Jabber).