Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 16, 2024 - 22:00 MST
Scheduled
Purpose: Patching and preventative maintenance on multiple systems.
Systems Affected:
CT Cloud Voice:
CT Cloud Voice - Remove Yealink T56A and T58V management from EPPs ***Possible Impact: Customers using these devices will no longer be able to provision them using the Phone Profile Editor.
CT Cloud Voice - Grandstream Ht8xx EPP Update ***Possible Impact: Users may see their Grandstream HT801, HT801m HT812, HT814, HT818 update firmware during the Maintenance Window.
Fax:
MasterFax & CT Cloud Fax - General Server Maintenance ***Possible Impact: Customers will experience interruptions to both MasterFax and CT Cloud Fax services during the Maintenance Window.
Cisco:
Cisco Edge Phones - mra.ct450.com Certificate and Security Update ***Possible Impact: Calltower will be loading a Public Certificate as well as the latest version of Expressway to all Edge servers for mra.ct450.com . Phones are expected to have some downtime during the Maintenance Window. Phones will connect as usual once servers are restarted.
Cisco Jabber - Upgrade collaborate-atl.ct450.com to 14.3.3 ***Possible Impact: An upgrade will be made to the Expressway servers for collaborate-atl.ct450.com. It is possible that Users may experience a brief loss in connectivity with their Jabber Client/Services.