Scheduled Maintenance

Scheduled Maintenance Report for CallTower

Completed

The scheduled maintenance has been completed.
Posted Feb 27, 2023 - 04:00 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 26, 2023 - 22:00 MST

Scheduled

Purpose: Patching and preventative maintenance on multiple systems.
Systems Affected:

CT Cloud Voice:

-CT Cloud Communicator - February 2023 Update
***Possible Impact: CT Cloud Voice customers using CT Cloud Communicator v2.X will be forced to update to the latest version to ensure the best experience possible with the application.

-CT Cloud Recording - February 2023 Update
***Possible Impact: Recording portal will be unavailable while servers are rebooted for update. Downtime will be 15 minutes or less.

-CT Cloud - CommPortal Security Update
***Possible Impact: CT Cloud SIP and Voice customers may be intermittently unable to access CommPortal while security updates are applied. Downtime will be 30 minutes or less.
Posted Feb 17, 2023 - 17:23 MST
This scheduled maintenance affected: CT Cloud (CT Cloud SIP, CT Cloud Voice).
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