Scheduled Maintenance

Scheduled for May 15, 22:00 MDT  -  May 16, 04:00 MDT

Scheduled

Cisco:
- Update mra.ct450.com and mra-02.ct450.com latest release
***Possible Impact: Cisco Edge Phones: CallTower will be loading a Public Certificate to all Edge servers for mra.ct450.com and mra02.ct450.com . Phones are expected to be down for no more than a few minutes and should connect as usual once servers are restarted.

Outage: No

Webex:
- car1.lon & car1.fra cleanup
***Possible Impact: Webex customers may experience brief interruption of active calls when changes are made

Outage: No

Fax:
- MasterFax - Isolate MP202B traffic
***Possible Impact: Some MasterFax ATAs may experience a brief interruption as devices reconnect to our Fax Servers during the Maintenance Window

Outage: Yes

ATL Meta Customers:
- ATL Meta - May 2026 maintenance
***Possible Impact: New calls may fail to setup while services are failed over during maintenance. Calls in progress will not be affected. Downtime will be 30 seconds or less.

Outage: Yes

CT Cloud Communicator:
- CT Cloud Communicator Mobile 3.21.61
***Possible Impact: CT Cloud Communicator Mobile users will be forced to upgrade to v3.21.61 to continue using the application.

As a reminder, users currently using CTCC mobile pre-3.21.61 must perform a one-time manual upgrade, or in-app upgrades will fail. Additional information about this is available in uc.solutions.

Outage: No
Posted May 08, 2026 - 09:22 MDT
This scheduled maintenance affects: Cisco Unified Communications (Cisco Voice, Cisco Webex Calling), CT Cloud (CT Cloud SIP, CT Cloud Voice), and Fax (CT Cloud Fax).