Out-of-Cycle Maintenance in Atlanta Data Center
Scheduled Maintenance Report for CallTower
Completed
The scheduled maintenance has been completed.
Posted Feb 03, 2020 - 01:00 MST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 02, 2020 - 21:00 MST
Scheduled
CallTower will be preforming out-of-cycle maintenance in its Atlanta Data Center on Sunday, February 2, 2020 between 9:00 PM MST – 3:00 AM MST. CallTower will be migrating blocks of telephone numbers between data centers.

The impact to customers will be limited to users utilizing telephone number blocks: (478) 268-XXXX & (478) 437-XXXX. Services to these telephone numbers may be unavailable for up to 30 minutes. MasterFax and aFax services may also be impacted during this window.
Posted Jan 29, 2020 - 19:46 MST
This scheduled maintenance affected: Skype for Business (Skype for Business - Voice, Instant Messenger and Presence, Attendant Console), CT Cloud (CT Cloud SIP, CT Cloud Voice, Attendant Console, CT Cloud Fax), Contact Center (Clarity Connect, Five9, Telax), Cisco Unified Communications (Cisco Voice, Cisco Jabber, VoiceCube, Attendant Console), and Microsoft Teams - Direct Routing.