Scheduled Maintenance
Scheduled Maintenance Report for CallTower
Completed
The scheduled maintenance has been completed.
Posted Jun 20, 2020 - 04:00 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 19, 2020 - 22:00 MDT
Scheduled
Cisco:
***Possible Impact: Cisco Jabber and Edge Phones - Customers will experience a brief loss of connectivity while server maintenance is performed. It is also expected that Customers will need to log back into their phone after the Maintenance Window has completed.
***Possible Impact: Cisco Jabber - Customers will experience a brief loss in connectivity to Directory services as server reboots occur.
***Possible Impact: Cisco Call Manager - CallTower will be performing maintenance which will include loading new firmware loads. Your phone may re-register or restart multiple times in order for the new settings to be applied. Calls in progress 'should' remain up until the call has ended.

Fax Platforms:
***Possible Impact: MasterFax - Customers fax services will be unavailable for a time during the Maintenance Window.
***Possible Impact: CT Cloud Fax - Customers fax services will be unavailable for a time during the Maintenance Window.
Posted Jun 15, 2020 - 12:38 MDT
This scheduled maintenance affected: Cisco Unified Communications (Cisco Voice, Cisco Jabber) and CT Cloud (CT Cloud Fax).