CallTower Status

All Systems Operational

About This Site

Welcome to CallTower's home for real-time system status updates. Here you will find a current and historical data on system performance.

Cisco Unified Communications Operational
Cisco Voice Operational
Cisco Jabber ? Operational
VoiceCube Operational
Attendant Console Operational
Cisco Webex Calling Operational
CT Text Operational
CT Cloud Operational
CT Cloud SIP ? Operational
CT Cloud Voice ? Operational
Attendant Console Operational
CT Cloud Meeting Operational
Microsoft Operational
Microsoft 365 Operational
Microsoft Teams - Direct Routing Operational
Microsoft Operator Connect Operational
CT Text Operational
Contact Center Operational
Clarity Connect Operational
Five9 Operational
Intermedia Operational
Cisco Webex Contact Center Operational
Solgari Operational
Global SIP Trunk Operational
Hosted Cloud Based PBX Operational
Zoom Operational
CallTower Connect Operational
Fax Operational
CT Cloud Fax Operational
Concord E-Fax Operational
Concord ATA Fax Operational
eComFax Operational
Skype for Business Operational
Skype for Business - Voice ? Operational
Instant Messenger and Presence Operational
Attendant Console Operational
WFM (Alvaria) Operational
Talk Desk Operational
Genesys Cloud Operational
Genesys Cloud (US East) Operational
Genesys Cloud (US West) Operational
Genesys Cloud (Canada) Operational
Genesys Cloud (FedRAMP) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 28, 2025

No incidents reported today.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.

Jul 23, 2025

No incidents reported.

Jul 22, 2025

No incidents reported.

Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025
Completed - The scheduled maintenance has been completed.
Jul 19, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 22:00 MDT
Scheduled - Purpose: Patching and preventative maintenance on multiple systems.
Systems Affected:

Cisco:
-Expressway HCS and Jabber 15.3.3 upgrades
***Possible Impact: * Clients and phones will unregister and reregister as servers are upgraded and rebooted. Users will have to sign back in to the client after the upgrade is complete

-ATL Data Center Core Switch Maintenance
***Possible Impact: * The following environments and products could be affected:
Cisco Jabber: Jabber clients may experience intermittent connectivity or login issues as servers are shut down and failover to redundant data centers occurs.
Cisco phone registration: Cisco phones may temporarily unregister as they reregister with servers in redundant data centers.

Jul 11, 10:16 MDT
Jul 18, 2025
Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.