Scheduled Maintenance

Scheduled Maintenance Report for CallTower

Completed

The scheduled maintenance has been completed.

Posted Jun 22, 2020 - 03:00 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 21, 2020 - 21:00 MDT

Scheduled

CT Cloud:
***Possible Impact: Customers will be prompted to update to version 2.31.12 when signing into the CT Cloud Communicator Desktop Client.
***Possible Impact: CallTower will be performing upgrades to CommPortal. Customers can expect CommPortal to intermittently be unavailable as servers are restarted.
***Possible Impact: CallTower will be performing upgrades to CT Cloud Recording. Customers can expect calls to NOT record for approximately 2 minutes while the recording service is restarted.

Posted Jun 15, 2020 - 12:39 MDT

This scheduled maintenance affected: CT Cloud (CT Cloud SIP, CT Cloud Voice).