Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 16, 2021 - 22:00 MDT
Scheduled
Purpose: Patching and preventative maintenance on multiple systems.
Systems Affected: Cisco: ***Possible Impact: Cisco phones on Cluster 10 will experience a brief loss in connectivity while phones are restarted. ***Possible Impact: Customers using an MPLS circuit through CallTower will experience connectivity issues while routing changes are made.
Microsoft Teams – Direct Routing: ***Possible Impact: CallTower will be conducting session border controller (SBC) failover testing. During this time calls that are in progress will not drop, but it is possible that new inbound and/or outbound calls will fail. This should be a very brief interruption.
Posted Apr 12, 2021 - 09:19 MDT
This scheduled maintenance affected: Cisco Unified Communications (Cisco Voice, Cisco Jabber) and Microsoft (Microsoft Teams - Direct Routing).