Scheduled Maintenance
Scheduled Maintenance Report for CallTower
Completed
The scheduled maintenance has been completed.
Posted Jun 18, 2022 - 04:00 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 17, 2022 - 22:01 MDT
Scheduled
Purpose: Patching and preventative maintenance on multiple systems.
Systems Affected:

All Platforms:
-Reboot of the international CUBEs 69.54.75.225 and 206.80.70.198
***Possible Impact: International Calls may get disconnected.

CT Cloud Voice:
-Algo Paging Adapter EPP Update
***Possible Impact: Algo 8186, 8188, and 8301 paging devices will have limited functionality during the Maintenance Window. During this period, the impacted paging devices will perform incremental firmware upgrades, which may take 1-2 hours in total to complete. It is important that these devices are not unplugged or rebooted during this process.
-Yealink T4U EPP Update
***Possible Impact: Users may see their Yealink T43U, T46U, and T48U phones update firmware during the Maintenance Window.
-Yealink T3 EPP Update
***Possible Impact: Users may see their Yealink T30/P, T31/P/G, T33P/G phones update firmware during the Maintenance Window.

Fax Platforms:
-MasterFax - General Server Maintenance
***Possible Impact: Customers will experience their Fax services will be unavailable for a time during the Maintenance Window.
Posted Jun 10, 2022 - 16:18 MDT
This scheduled maintenance affected: Cisco Unified Communications (Cisco Voice), Skype for Business (Skype for Business - Voice), CT Cloud (CT Cloud Voice, CT Cloud Fax), and Microsoft Teams - Direct Routing.