Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 17, 2022 - 22:01 MDT
Purpose: Patching and preventative maintenance on multiple systems. Systems Affected:
All Platforms: -Reboot of the international CUBEs 188.8.131.52 and 184.108.40.206 ***Possible Impact: International Calls may get disconnected.
CT Cloud Voice: -Algo Paging Adapter EPP Update ***Possible Impact: Algo 8186, 8188, and 8301 paging devices will have limited functionality during the Maintenance Window. During this period, the impacted paging devices will perform incremental firmware upgrades, which may take 1-2 hours in total to complete. It is important that these devices are not unplugged or rebooted during this process. -Yealink T4U EPP Update ***Possible Impact: Users may see their Yealink T43U, T46U, and T48U phones update firmware during the Maintenance Window. -Yealink T3 EPP Update ***Possible Impact: Users may see their Yealink T30/P, T31/P/G, T33P/G phones update firmware during the Maintenance Window.
Fax Platforms: -MasterFax - General Server Maintenance ***Possible Impact: Customers will experience their Fax services will be unavailable for a time during the Maintenance Window.
Posted Jun 10, 2022 - 16:18 MDT
This scheduled maintenance affected: Cisco Unified Communications (Cisco Voice), Skype for Business (Skype for Business - Voice), CT Cloud (CT Cloud Voice, CT Cloud Fax), and Microsoft Teams - Direct Routing.