CallTower is investigating reports of inbound call failures for Microsoft Teams Direct Routing customers. The reports have been escalated to CallTower Engineering for review. More information will be provided in the next 30 minutes.
*CallTower has opened a master case for this issue as it is affecting more than one CallTower customer. This issue may or may not directly affect your services. If you are affected, please report the issue to firstname.lastname@example.org
. CallTower intends to post updates on status.calltower.com approximately every 30 minutes unless identified otherwise. This issue is being worked on as a top priority.