Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 20, 2020 - 22:02 MST
Scheduled
Skype for Business: ***Possible Impact: Clients and phones will experience brief connectivity disconnects while CallTower Engineers perform maintenance on Pool 01.
Cisco: ***Possible Impact: Customers will experience an intermittent loss in connectivity with their Jabber Client during the hours of the Maintenance window while Engineers perform server upgrades ***Possible Impact: Customers may experience intermittent moments where active calls will drop during the maintenance window; however, customers will be able to immediately redial and connect.
Fax Platforms: ***Possible Impact: MasterFax - fax services will be intermittently unavailable during the Maintenance Window while server maintenance is performed. ***Possible Impact: CT Cloud Fax - fax services will be intermittently unavailable during the Maintenance Window while server maintenance is performed.
Posted Nov 18, 2020 - 14:40 MST
This scheduled maintenance affected: Skype for Business (Skype for Business - Voice), Cisco Unified Communications (Cisco Voice, Cisco Jabber, VoiceCube), and Fax (CT Cloud Fax).