Scheduled Maintenance
Scheduled Maintenance Report for CallTower
Completed
The scheduled maintenance has been completed.
Posted Feb 24, 2020 - 03:00 MST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 23, 2020 - 21:01 MST
Scheduled
CT Cloud Voice:

***Possible Impact: CT Cloud SIP and CT Cloud Voice – User services will be intermittently unavailable for customers during the maintenance window.

***Possible Impact: CT Cloud Voice - Customers can expect that CommPortal, voicemail and CT Cloud Communicator will be unavailable at times during the maintenance window. Customers will be prompted to upgrade their existing Accession/CT Cloud Communicator client software after the maintenance window.

***Possible Impact: CT Cloud Recording - Web portal and reporting will be unavailable for approximately 30 minutes during the maintenance window. Calls will continue to be recorded without interruption.
Posted Feb 14, 2020 - 16:52 MST
This scheduled maintenance affected: CT Cloud (CT Cloud SIP, CT Cloud Voice).