CallTower is investigating reports of intermittent inbound and outbound calling issues for customers on Microsoft Teams Direct Routing. This issue has been escalated to our engineering teams for review.
*CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to firstname.lastname@example.org
. CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority.