Scheduled Maintenance
Scheduled Maintenance Report for CallTower
Completed
The scheduled maintenance has been completed.
Posted Mar 21, 2020 - 04:00 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 20, 2020 - 22:00 MDT
Scheduled
Cisco Unified Communications:
***Possible Impact: Cisco Call Manager/Phones – Phones will re-register multiple times while CallTower Engineers load a new Device Pack.
***Possible Impact: Cisco Jabber - Customers will experience a brief loss in connectivity with their Jabber Client when servers reboot.

Skype for Business:
***Possible Impact: Skype for Business - CT650 Lync Customers will be unable to join meetings while services are rebuilt.
***Possible Impact: Skype for Business – Skype for Business Clients will disconnect and reconnect multiple times while Resources are increased on 2019 Pools.

Fax Platforms:
***Possible Impact: MasterFax - Customers fax services will be unavailable for a time during the Maintenance Window.
***Possible Impact: CT Cloud Fax - Customers fax services will be unavailable for a time during the Maintenance Window.
Posted Mar 16, 2020 - 11:37 MDT
This scheduled maintenance affected: Skype for Business (Skype for Business - Voice, Instant Messenger and Presence), Cisco Unified Communications (Cisco Voice, Cisco Jabber), and CT Cloud (CT Cloud Fax).