Scheduled Maintenance
Scheduled Maintenance Report for CallTower
Completed
The scheduled maintenance has been completed.
Posted 3 months ago. May 18, 2019 - 04:01 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 3 months ago. May 17, 2019 - 22:00 MDT
Scheduled
Purpose: Patching and preventative maintenance on multiple systems. 

Systems Affected:

CT Cloud Fax:

***Possible Impact: CT Cloud Fax: Fax services will be unavailable for customers briefly during maintenance window while fax services are restarted



MasterFax:

***Possible Impact: MasterFax: Fax services will be unavailable briefly for customers during maintenance window while fax services are restarted



Clarity Connect:

***Possible Impact: Clarity Connect - Agents may need to reconnect to the dashboard

***Possible Impact: Clarity Connect - Customers using these platforms may experience brief Connectivity Issues of Connecting & Disconnecting of their client's during the changes.



Cisco/Jabber:

***Possible Impact: Cisco/Jabber - Jabber customers will experience a brief loss in connectivity with their Jabber Client/Services.

***Possible Impact: Cisco - Customers using these platforms may experience brief Connectivity Issues of Connecting & Disconnecting of their client's during the changes.



Skype for Business:

***Possible Impact: Skype for Business - Customers using these platforms may experience brief Connectivity Issues of Connecting & Disconnecting of their client's during the changes.



CallTower Connect:

***Possible Impact: CallTower Connect - Customers using these platforms may experience brief Connectivity Issues of Connecting & Disconnecting of their client's during the changes.
Posted 3 months ago. May 10, 2019 - 16:28 MDT
This scheduled maintenance affected: Skype for Business (Skype for Business - Voice, Instant Messenger and Presence), Contact Center (Clarity Connect), Cisco Unified Communications (Cisco Voice, Cisco Jabber), and CT Cloud (CT Cloud Fax).