All CallTower Platforms & Services: ***Possible Impact: Brief service interruptions during the maintenance window
Skype for Business: ***Possible Impact: Skype for Business - Clients will experience disconnects and reconnects
CT Cloud Fax: ***Possible Impact: CT Cloud Fax - Fax services will be unavailable during the Maintenance Window. ***Possible Impact: MasterFax - Fax services will be unavailable during the Maintenance Window.
Cisco Unified Communications: ***Possible Impact: Cisco Voice - Customers 78XX 88XX and 99XX device will reboot so that phones can utilize UDP port 5060 for SIP Signaling ***Possible Impact: Cisco Jabber - Customers will experience a brief loss in connectivity with their Jabber Client/Services
Posted 4 days ago. Sep 13, 2019 - 15:34 MDT
This scheduled maintenance affects: CT Cloud (CT Cloud SIP, CT Cloud Voice, Attendant Console, CT Cloud Fax), Skype for Business (Skype for Business - Voice, Instant Messenger and Presence, Attendant Console), Contact Center (Clarity Connect, Five9, Telax), Cisco Unified Communications (Cisco Voice, Cisco Jabber, VoiceCube, Attendant Console), Conferencing (CT Cloud Meeting, Adobe Connect, iMeet, ON Demand Audio Conferencing, CallTower Connect), and Microsoft O365/Teams, Microsoft Teams - Direct Routing.